Frequently Asked Questions
Find quick answers about fit, orders, delivery, returns, and garment care.
CONSIDERED SERVICE
Frequently asked questions
How do I find my size?+
Use the Size Guide available on each product page. Because fit varies by fabric and silhouette, review the product fit notes as well. If you are between sizes, contact Client Care with your measurements for guidance.
Can I change or cancel my order?+
Contact Client Care as soon as possible after placing your order. We will do our best to help, but changes cannot be guaranteed once processing has begun.
How can I track my order?+
Use the tracking link in your shipping confirmation email. If you have a customer account, you can also review available order details there. Contact Client Care if the link has not updated.
Can I return an item?+
Eligibility varies by product and condition. Review the current Refund Policy linked in Client Services before sending anything back, then contact Client Care if you need assistance.
How should I care for my pieces?+
Follow the care label and any product-specific instructions shown on the product page. Delicate fabrics generally benefit from gentle handling and proper storage.